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WE ARE HIRING

Technical Service Representative

Elaut Group USA is seeking a Technical Service Representative to join our team. If you enjoy working in a fast-paced environment, are reliable and committed, this is the position for you! Excellent phone and e-mail communications are a must.

Job For Hire:

Technical Service Representative

Location:

Elaut Group USA 2201 4th Ave North

Lake Worth, Florida 33461

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Description

Full Job Description

Elaut Group USA is seeking a Technical Service Representative to join our team. If you enjoy working in a fast-paced environment, are reliable and committed, this is the position for you! Excellent phone and e-mail communications are a must.  We are a busy manufacturing arcade/redemption industry located in Lake Worth Beach. Position is Monday thru Friday, 8:30am to 5:00pm, with possibility of required overtime as needed. Ongoing training is provided for in depth arcade/redemption service and maintenance.

Reports to: Director of Quality Assurance

Job Responsibilities:

  • Data Entry of customer orders for spare parts. Review and understanding of customer needs and requirements into accurate part numbers for orders.
  • Answering and replying to customer phone calls and emails in a professional business manner.
  • Technical support for redemption style arcade machines including wiring, assembly, and electromechanical issues.
  • Assist in other office needs for Customer Service team as needed.

Job Requirements:

  • High School graduate or higher.
  • Experience with customer service in a professional manufacturing, service, or retail environment is required.
  • Experience in repairing or manufacturing arcade/redemption machines.

Minimum Additional Training:

  • None

Experience:

  • Electrical repair or design.
  • Mechanical repair or design.
  • Ability to read and interpret mechanical and electrical blueprints.
  • Microsoft Office Suite experience or training.
  • Previous experience in using an MRP/ERP or other similar order entry system a plus.


ALL APPLICANTS MUST SUBMIT A RESUME FOR CONSIDERATION


+32 3 780 94 80
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careers@elaut-group.com